Branding, Print Collateral & Website Development

Northtowns Ambulatory Surgery Center

Challenge

Centrally located in the Buffalo region within the newly built 716 Health Medical Complex, Northtowns Ambulatory Surgery Center (NASC) is set to provide a wide range of ambulatory surgery services to the Western New York (WNY) community. Sponsored by a nonprofit affiliate of Kaleida Health, two University of Buffalo nonprofit Physician/University affiliates and 33 physician members, the new facility will offer a high-quality, cost-effective alternative for outpatient surgical procedures.

To prepare for the center’s grand opening, the NASC leadership team knew they needed to establish a strong brand and website presence from the start, as they embarked on recruitment initiatives and sought to build awareness among the WNY community. They turned to our experienced team at JFG for help.

Tactics

Solution

In planning the look and feel of the new NASC brand, the goal was to develop something modern, sleek and classy that would best represent state-of-the-art, world-class surgical care. JFG chose brand colors and imagery to align with those goals, as well as the physician groups and service areas represented.

The NASC team wanted their logo to visually represent the center’s location within the 716 Health Complex, so “716” was worked into the final design in a color that matched the main awning of the medical complex. The “A” without the cross line was meant to illustrate an arrow pointing upwards — directional in nature to highlight the elevated level of care.

Once the NASC logo and branding were established, print collateral including business cards, patient appointment cards, office stationery and folders were created to prepare for the grand opening. Recruitment materials were also designed for job fairs, including tablecloths, tabletop easels and takeaway cards.

To establish a web presence, a landing page was designed to serve as an information hub on the center, as well as its services, physician members and career opportunities. This page was used for early campaigns and outreach, as the full website was being developed.

Additionally, to further assist with NASC’s hiring and awareness goals, LinkedIn and Facebook accounts were created, and Meta Ads were launched in various placements across Facebook and Instagram.

Results

Since JFG helped NASC establish a strong brand and an early digital presence, awareness of NASC has been building up across the WNY region ahead of the facility’s grand opening. In the first few months since launch, the landing page and Meta Ads have generated thousands of impressions, website visits and engagements.

Landing Page (first 4 months since launch)

5,894

Sessions

4,343

Unique Users

3,262

Engaged Sessions

Meta Ads (first 3 months since launch)

194,895

Impressions

13,373

Clicks

$0.09

Average Cost per Click

6.86%

Click-Through Rate